Customer Testimonials
“KOHLER provide a great service and are always very responsive to my queries. I receive service reports from maintenance visits on the same day as the service is completed, and remedial quotes are provided quickly too.”
“Quality of equipment, installation and service/maintenance. We have 16+ years of experience with excellent service and support.”
“Service from quotation to installation very efficient. Work completed to high standard.”
“I have given 10/10 as the work was carried out correctly, the system was operational after the works and KOHLER have good communication response to emails.”
“Great service team and recently I have dealt with the Sales team, finding them to be equally as good. Always ready to help over the phone, and when I have needed on-site assistance they have been out very quickly.”
The whole Department has been so supportive this year, the University has had a really challenging year and have required the help of the Service team, Sales team and Admin team. On every occasion we have always had a great service and I have only had positive experiences to date. Thank you so much from The Estates Department at the University Of Warwick. I look forward to another year of dealing with your company.”
“Reducing our carbon emissions is an ongoing commitment for the council… The new PW 9000DPA UPS system was able to deliver a 37-tonne reduction.”
“Excellent communication and updates, very proficient and professional workforce a company to rely on.”
“Extremely helpful and attentive staff. All contact I’ve had has been dealt with in a swift and polite manner.”
“I recommend KUP due to the efficient way that office personnel deal with phone calls and emails, and how friendly the engineer was.”
“Fast and efficient engineers visited site when I was extremely busy, they needed minimum help from me and just got on and did the job.”
“Good communication flow, technical back up and after service, and product knowledge.”
“We have used KUP for a considerable time to maintain a number of systems and always found KUP to be very competent.”
“We have been using UPS for a number of years and they have always provided an excellent service. Our preventative maintenance schedule is non-intrusive and has proved to be working, as we had a major power outage today.”
“Engineers always on time and provide a high quality of work and very professional . Also back office staff very helpful and professional, prompt with email responses, reports and quotations for issues found during service visits and scheduling in of planned works.”
“Good professional service from the whole team, from arranging visit to completion of work.”
“Professional service provided – good liaison with our Operational team. No issues on site, work carried out to agreed timescales.”
“Always provide a great service and timely follow up for any issues found and very good communication.”
“I have worked alongside KUP for our power requirements for many years. There is nothing I could say negative about my experiences. Even down to turning around a PowerWAVE unit over Christmas due to melt down with our old machine. I would not recommend 5 stars I would recommend 6.
I believe your main strength to be when a problem occurs I can very happily share the problem with your company will the full knowledge of knowing the job will be done. Correct first time every time. It’s a confidence thing.”
“Not only is it important to have a reliable, quality UPS at this development, but it is essential to have a service provider you can trust. KUP offer outstanding technical support, timely logistics, and their engineers are exceptionally knowledgeable, so we were able to rely on them to install and commission the UPS on time and without any issues. I would absolutely recommend KUP for their exemplary services and competitive cost over five phases of the Acton Gardens project.”
“Service engineer works with customer needs as they appreciate the sensitivity and the importance of the analysers that these UPS machines back-up.”
“Engineer was informative and friendly, instant job sheets provided. Great overall customer service and quick turnaround.”
“Engineers were polite, courteous, on time, smart and efficient.”
“A fantastic company, the engineers are very good and care about the job. The office staff are amazing.”
“KUP is a great company to deal with, with knowledgeable account managers, experienced engineers, and 24/7 support. They were able to provide the right solution for my requirements and the equipment supplied is scalable, resilient and highly efficient. I have no hesitation in recommending KUP and have done so many times in the past.”
On hand and ready to
support you
Whether considering design concepts for a new facility or how to tackle an upgrade, our trusted experts are on hand to help you find an efficient, resilient system and service package that works for you.
Or why not give us a call on +353 (0)1 4606859 and chat directly to a member of our team.
